Optimize your patient pay approach
Streamline patient payments. Elevate profits.
Patient pay engagement
Enhance patient financial engagement and streamline payments.
In today’s fast-paced healthcare environment, optimizing patient engagement is essential for medical payment collections. PatientFocus offers an omnichannel patient pay solution that ensures convenient access to payment options, boosting satisfaction and payment rates.
Every patient’s payment behavior is unique. Our Propensity to Pay Model uses advanced analytics to predict and tailor engagement strategies, enhancing both patient satisfaction and financial outcomes.
Leverage our digital outreach tools — text, email, and ringless voicemail reminders — to keep patients informed and engaged without disruption. These methods ensure timely communication about payment options, improving collection efforts.
Our configurable, white-labeled payment portal simplifies the payment process. Patients enjoy easy access through a straightforward verification process or QR code — no app download or complex login required. This user-friendly portal is designed to increase timely payments and enhance patient experiences.
Our bilingual call center supports your practice with both inbound and outbound calls, effectively breaking down language barriers to improve collections. With 33% of interactions leading to payment commitments, our team is an integral part of achieving your financial objectives.
Drive revenue growth with PatientFocus
Maximize financial outcomes with every interaction.
Elevate your practice’s revenue potential with PatientFocus. Our comprehensive solution streamlines patient payments, maximizes collections, and reduces operational chaos. By integrating advanced payment technologies and methods, we help you achieve significant financial gains while maintaining a focus on patient satisfaction.
Use our calculator to see how much you could save and earn, starting today.
Patient payment processing
Comprehensive, secure, and efficient payment solution for healthcare providers
PatientFocus redefines payment processing by balancing efficiency with patient satisfaction. Our approach prioritizes rapid and secure transactions, ensuring your healthcare practice can collect payments swiftly while maintaining rigorous security standards.
Streamlined Billing Processes
Simplify your patient billing cycle with PatientFocus. We provide same-day statement drops and substantial savings — up to 35% on printing and mailing costs — alongside “Go Green” options. These enhancements streamline operations and reduce administrative expenses.
Expert Support and Assurance
Rely on our team of billing experts to handle complexities such as discrepancies and payment reconciliations. Our support reduces the burden on your staff, allowing them to focus more on high-dollar insurance claims and disputes while we enhance your patient pay operations.
Innovative Patient Payment Plans
Break away from restrictive traditional payment systems with our flexible payment plans built to your specific business needs. PatientFocus caters to diverse financial circumstances of patients, increasing the likelihood of full payments and boosting your practice’s revenue cycle management.
Robust Compliance and Security Measures
With PatientFocus, data security is paramount. Our cutting-edge security measures and proactive approach ensures PCI DSS and HIPAA standards, safeguarding your practice’s reputation and integrity.
Accelerate Your Revenue Stream
Gain quicker access to your funds with patient payments posting directly to your practice’s accounts promptly upon receipt. We bill for fees at month’s end, allowing your practice to retain and manage full revenue amounts without immediate deductions. This process strengthens your revenue flow and supports uninterrupted financial management.
Patient insights
Transform patient billing data into strategy with advanced analytics.
Achieve a holistic understanding of your practice’s financial health and make informed decisions that drive your practice forward through our robust analytics.
Who we partner with
PatientFocus specializes in patient billing for the following fields of medicine:
Diagnostics / Pathology
Hospitals & Health Systems
Oncology Practices
Ophthalmology Practices
Orthopedic Practices
Radiology / Imaging
Surgery Centers
Urology
Ready to see dramatic improvements in financial health?
Schedule a consultation with a PatientFocus patient pay expert.
1) 2022 Employer Health Benefits Survey. (October 27, 2022). KFF.
2) Good, C. (November 11, 2021). Not-so-graceful aging: Half of practices saw days in A/R increase in 2021. MGMA.
3) Hospital collection rates for self-pay patient accounts. (August 2022). Crowe RCA.
