Category: Blog

A woman and an elderly patient consult with a doctor, emphasizing compassionate care in a clinical atmosphere. Patient Financial Care

Easing Digital Payment Concerns for Older Patients with PatientFocus Solutions

There are more people online than ever before, including users ages 65 and older. Many of these users have been ...
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A dental assistance taking a credit card payment from a patient Blog

Instilling Authenticity Into Digital Engagement

Regardless of their specialty, caregivers work tirelessly to build and maintain rapport with their patients. But when it comes time ...
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Billing statement with a stethoscope placed on top, symbolizing healthcare expenses and medical billing. Blog

4 Keys to Unlocking a Better Patient Billing Experience

Will my insurance cover this? Wait, why do I owe so much? What’s my deductible again? Without a strategy in ...
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A man paying for a medical bill using pay by phone Blog

Measuring What Matters: 5 Key Metrics to Track in Patient Payment Services

Providers have a variety of strategies to choose from when planning how to improve practice revenue. However, practices that manage ...
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A woman with a headset in a call center, attentively handling calls and assisting clients. Blog

Patient Pay Revenue Rescue: Preventing Bad Debt Before It Starts

Healthcare providers of all sizes, especially small hospitals and physician-owned practices, struggle with unpaid post-insurance balances. When collections lag, these ...
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A woman discusses her health with a doctor while seated at a desk in a professional office setting. Blog

Patient Pay Revenue Rescue: Diagnosing Gaps in Post-Insurance Collections

Patient responsibility after insurance is one of the fastest-growing threats to practice revenue. Despite receiving care and iPatient responsibility after ...
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