Category: Blog

Beyond Treatment: How a Negative Billing Experience Impacts Patient Loyalty and Satisfaction Blog

Beyond Treatment: How a Negative Billing Experience Impacts Patient Loyalty and Satisfaction

Patients today expect a retail-like experience in their healthcare interactions, especially in medical billing. While clinical care is paramount, the ...
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Maximizing Financial Engagement: The Role of Personalized Payment Plans Blog

Maximizing Financial Engagement: The Role of Personalized Payment Plans

For many patients, paying in full at the time of service simply isn’t feasible. With nearly 78% of Americans living ...
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Positioning Your Bottom Line for Success: Strategies to Encourage Timely Payments Blog

Positioning Your Bottom Line for Success: Strategies to Encourage Timely Payments

Every healthcare practice strives to accelerate patient payments. However, successfully collecting every balance on time is an impossible goal for ...
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Harnessing Data Analytics in Patient Pay for Strategic Decision-Making Blog

Harnessing Data Analytics in Patient Pay for Strategic Decision-Making

Collecting patient balances may have been a challenge in years past, but the explosion of high-deductible health plans (HDHPs) and ...
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Dealing with Delays: Proactive Strategies for Managing Late Payments Blog

Dealing with Delays: Proactive Strategies for Managing Late Payments

Late payments are a harsh reality for healthcare practices. Despite your billing team’s best efforts, there will always be barriers ...
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Diving Deep into Payment Portals: Security, Convenience, and More Blog

Diving Deep into Payment Portals: Security, Convenience, and More

From ballooning healthcare costs to rising deductibles and out-of-pocket expenses, financial stress will weigh heavier than ever on patient budgets ...
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