Category: Revenue Capture

A dental assistance taking a credit card payment from a patient Blog

Instilling Authenticity Into Digital Engagement

Regardless of their specialty, caregivers work tirelessly to build and maintain rapport with their patients. But when it comes time ...
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Billing statement with a stethoscope placed on top, symbolizing healthcare expenses and medical billing. Blog

4 Keys to Unlocking a Better Patient Billing Experience

Will my insurance cover this? Wait, why do I owe so much? What’s my deductible again? Without a strategy in ...
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A man paying for a medical bill using pay by phone Blog

Measuring What Matters: 5 Key Metrics to Track in Patient Payment Services

Providers have a variety of strategies to choose from when planning how to improve practice revenue. However, practices that manage ...
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A woman with a headset in a call center, attentively handling calls and assisting clients. Blog

Patient Pay Revenue Rescue: Preventing Bad Debt Before It Starts

Healthcare providers of all sizes, especially small hospitals and physician-owned practices, struggle with unpaid post-insurance balances. When collections lag, these ...
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A woman discusses her health with a doctor while seated at a desk in a professional office setting. Blog

Patient Pay Revenue Rescue: Diagnosing Gaps in Post-Insurance Collections

Patient responsibility after insurance is one of the fastest-growing threats to practice revenue. Despite receiving care and iPatient responsibility after ...
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A man focused on his laptop at a desk, with money arranged next to him, suggesting a business or financial theme. Blog

The Tipping Point: Why Recent Credit Reporting Changes Mean It’s High Time for a Patient Pay Solution

As healthcare evolves, so too does the financial landscape affecting both providers and patients. Recent changes to credit reporting laws ...
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