Category: Video

Blog

Who Do Patients Pay? An Overview of How Practices Get Paid, and Why So Many Don’t

Patient pay has steadily declined since the pandemic. From January 2018 through February 2020, mean repayment rates were 54%; by ...
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Why Insurance Companies and RCMs Can’t Handle Patient AR

Ensuring practices, ASCs, and hospitals get paid is a complex process involving multiple players. The road to account resolution begins ...
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A group of doctors seated at a table, each using laptops for discussion and collaboration on medical topics. Blog

How Uncollected Patient AR Harms Practices

When patients see healthcare providers, the billing process follows shortly thereafter. Generally, insurance providers determine how much they’ll cover, with ...
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The Patient Pay Pipeline: Why Most AR Efforts Fall Short

Today’s consumers expect clarity and convenience at every transaction, and healthcare is no exception. Unfortunately, healthcare hasn’t caught up with ...
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Enhancing Patient Financial Engagement Across Practice Types

Patient pay looks different across healthcare settings, but healthcare organizations often face the same underlying challenge: helping patients understand what ...
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Strengthening Revenue Cycle Performance in Federally Qualified Health Centers

Federally Qualified Health Centers (FQHCs) face revenue cycle demands that go well beyond ordinary patient billing. Sliding fee discount administration, ...
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