PatientFocus is not just another billing service

We are patient pay experts.
a woman wearing a headset and glasses

About us

For over 15 years, PatientFocus has been at the forefront of transforming patient pay processes for healthcare providers nationwide. We specialize in delivering a patient pay experience that aligns with the high standards of care provided by clinics and hospitals. Our mission is to enhance the financial health of your practice through an innovative patient-pay solution that ensures effective billing management and sustained revenue growth.

By leveraging our expertise in white-label patient payment systems and comprehensive patient self-pay solutions, we help practices optimize their billing operations and improve overall efficiency. Our approach centers on delivering measurable results: increased collections, streamlined billing processes, and a significant reduction in days in accounts receivable.

With PatientFocus, you can expect a partnership that not only respects the financial needs of your patients but also delivers consistent financial benefits to your practice, helping you focus more on patient care and less on financial operations.

Our team

John Hunnicutt

Chief Executive Officer
JohnH@PatientFocus.com

Derek Hoevel

Chief Operating Officer
DerekH@patientfocus.com

Christopher Lester

VP of Sales and Marketing
ChristopherL@patientfocus.com

Keenan Hartman

Director - Client Success and Onboarding

Jorge Sepulveda

Director - Patient Engagement

Pasquel Ross-Gathright

Senior Account Representative
PasquelR@patientfocus.com

Jonathan Fisher

Manager - Business Development
JonathanF@patientfocus.com

Mary McCall

Senior Business Development Representative
MaryM@patientfocus.com

Camryn Dietz

Business Development Representative
CamrynD@patientfocus.com

Jamel Joyner

Business Development Representative
JamelJ@patientfocus.com

Marcus Wilson

Business Development Representative
MarcusW@patientfocus.com

Katie Overton

Escalation Team Manager

Olivia Erdenberger

Manager - Patient Engagement Center

Scarleth Cruz

Patient Engagement and Research Supervisor

Sheyla Cruz

Patient Engagement and Research Supervisor

Rhiannon Gary

Patient Engagement and Research Supervisor

Tanna Gary

Patient Engagement and Research Supervisor

Sonya Guthrie

Patient Engagement and Research Supervisor

Lulu Gutierrez

Patient Engagement and Research Supervisor

Joselin Hernandez

Patient Engagement and Research Supervisor

Wayne Collier, CEH

Manager - Technology

Amanda Shah

Operations and Product Lead