Rethinking the 120-day window
How clearer communication and partnership-driven outreach improve patient-pay performance
Don’t leave money on the table
Patient balances haven’t disappeared; they’ve simply become harder to resolve.
Most practices give up too early, assuming that payment past 120 days is unlikely to occur. But patient behavior tells a different story.
Our latest white paper examines why patient responsiveness is strongest in the early stages, why the 120-day cutoff is misleading, and how a partnership-centred patient-pay model enhances results without increasing the workload for practice staff.
A better way to resolve patient balances
Download the whitepaper to learn how PatientFocus partners with health systems to improve early-cycle engagement and support patients through every step of the financial experience.