Transforming patient pay culture and collections

Explore how Georgia’s largest nonprofit provider of home-based healthcare, hospice, and long-term care built a new culture around patient collections.
A male doctor dressed in a white coat and tie, exuding professionalism and care in a medical environment.
Visiting Nurse Health System

Putting patient experience at the center of healthcare billing

As a provider operating within the unpredictable and flexible environment of home-based care delivery, Visiting Nurse Health System faced unique challenges in collecting patient payments. Discover how the system partnered with PatientFocus to shift the culture of patient pay within the organization and boost profitability.

Boosting patient pay engagement with heart

Download your copy of the case study to discover how PatientFocus partnered with a home-based healthcare provider to adopt a digital-first patient engagement and changed the company culture around patient pay.