From backlog to breakthrough

With a patient-centric approach to patient pay deployed in less than a month, PatientFocus is helping a 280-center cancer care provider tackle tens of thousands of patient touches — unlocking 271% ROI and increasing patient satisfaction.

Major oncology network maximizes revenue potential

Achieving steady patient-pay revenue growth is challenging for many healthcare practices. Overwhelmed billing teams often can’t dedicate sufficient time to the patient-pay process, leading to late or missing payments and declining patient satisfaction. Staffing shortages further exacerbate these issues, causing confusion and inefficiencies. A strategic approach is essential to improve collections and patient experience.

Uncover how a large oncology network transitioned to a patient-centered billing process to overcome these obstacles with outstanding results.

Boost revenue while maintaining the patient experience

With operational costs reported as a top challenge for providers, facilities with limited billing resources face challenges in effectively handling monthly billing while also ensuring positive patient engagement during the payment process. One cancer treatment network reduced operational expenses, increased self-pay cash flow, and lowered the risk of losing patients to other providers.

Realized revenue potential with a powerful partner

100,000 patients

115,000 statements

55,000 calls

In just one year, PatientFocus was able to help this cancer center increase cash flow, ease the office staff’s billing burden, improve patient satisfaction, and minimize late and missed payments.

Transforming self-pay billing for a more efficient future

Download your copy of Maximizing Revenue With a Patient-Centered Patient-Pay Solution to discover how an all-inclusive, digital-first patient billing solution revolutionized patient satisfaction and maximized practice profitability for this major cancer center.