Skip to main content

PatientFocus is not just another billing service

We are patient pay experts

About Us

For over 15 years, PatientFocus has been at the forefront of transforming patient pay processes for healthcare providers nationwide. We specialize in delivering a patient pay experience that aligns with the high standards of care provided by clinics and hospitals. Our mission is to enhance the financial health of your practice through an innovative patient-pay solution that ensures effective billing management and sustained revenue growth.

By leveraging our expertise in white-label patient payment systems and comprehensive patient self-pay solutions, we help practices optimize their billing operations and improve overall efficiency. Our approach centers on delivering measurable results: increased collections, streamlined billing processes, and a significant reduction in days in accounts receivable.

With PatientFocus, you can expect a partnership that not only respects the financial needs of your patients but also delivers consistent financial benefits to your practice, helping you focus more on patient care and less on financial operations.

Our Team

JOHN HUNNICUTT

JOHN HUNNICUTT

CHIEF EXECUTIVE OFFICER
CHRISTOPHER LESTER

CHRISTOPHER LESTER

VP OF SALES AND MARKETING
DEREK HOEVEL

DEREK HOEVEL

CHIEF OPERATING OFFICER
JORGE SEPULVEDA

JORGE SEPULVEDA

DIRECTOR - PATIENT ENGAGEMENT
KEENAN HARTMAN

KEENAN HARTMAN

DIRECTOR - CLIENT SUCCESS AND ONBOARDING
OLIVIA ERDENBERGER

OLIVIA ERDENBERGER

MANAGER - PATIENT ENGAGEMENT CENTER
WAYNE COLLIER, CEH

WAYNE COLLIER, CEH

MANAGER - TECHNOLOGY
PASQUEL ROSS-GATHRIGHT

PASQUEL ROSS-GATHRIGHT

SENIOR ACCOUNT REPRESENTATIVE
JONATHAN FISHER

JONATHAN FISHER

MANAGER - BUSINESS DEVELOPMENT
SCARLETH CRUZ

SCARLETH CRUZ

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR
TANNA GARY

TANNA GARY

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR
KATIE OVERTON

KATIE OVERTON

ESCALATION TEAM MANAGER
RHIANNON GARY

RHIANNON GARY

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR
SONYA GUTHRIE

SONYA GUTHRIE

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR
LULU GUTIERREZ

LULU GUTIERREZ

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR
AMANDA SHAH

AMANDA SHAH

OPERATIONS AND PRODUCT LEAD
JOSELIN HERNANDEZ

JOSELIN HERNANDEZ

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR
MARY McCALL

MARY McCALL

SENIOR BUSINESS DEVELOPMENT REPRESENTATIVE
JAMEL JOYNER

JAMEL JOYNER

BUSINESS DEVELOPMENT REPRESENTATIVE
MARCUS WILSON

MARCUS WILSON

BUSINESS DEVELOPMENT REPRESENTATIVE
CAMRYN DIETZ

CAMRYN DIETZ

BUSINESS DEVELOPMENT REPRESENTATIVE
SHEYLA CRUZ

SHEYLA CRUZ

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR

JOHN HUNNICUTT

CHIEF EXECUTIVE OFFICER

CHRISTOPHER LESTER

VP OF SALES AND MARKETING

DEREK HOEVEL

CHIEF OPERATING OFFICER

JORGE SEPULVEDA

DIRECTOR - PATIENT ENGAGEMENT

KEENAN HARTMAN

DIRECTOR - CLIENT SUCCESS AND ONBOARDING

OLIVIA ERDENBERGER

MANAGER - PATIENT ENGAGEMENT CENTER

WAYNE COLLIER, CEH

MANAGER - TECHNOLOGY

PASQUEL ROSS-GATHRIGHT

SENIOR ACCOUNT REPRESENTATIVE

JONATHAN FISHER

MANAGER - BUSINESS DEVELOPMENT

SCARLETH CRUZ

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR

TANNA GARY

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR

KATIE OVERTON

ESCALATION TEAM MANAGER

RHIANNON GARY

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR

SONYA GUTHRIE

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR

LULU GUTIERREZ

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR

AMANDA SHAH

OPERATIONS AND PRODUCT LEAD

JOSELIN HERNANDEZ

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR

MARY McCALL

SENIOR BUSINESS DEVELOPMENT REPRESENTATIVE

JAMEL JOYNER

BUSINESS DEVELOPMENT REPRESENTATIVE

MARCUS WILSON

BUSINESS DEVELOPMENT REPRESENTATIVE

CAMRYN DIETZ

BUSINESS DEVELOPMENT REPRESENTATIVE

SHEYLA CRUZ

PATIENT ENGAGEMENT AND RESEARCH SUPERVISOR

Foster the ideal financial journey for every patient. Start now.

Let's Talk

Foster the ideal financial journey for every patient. Start now.

Let's Talk