End-to-end patient balance resolution

Helping providers recover revenue that existing tools leave behind with smart outreach and real patient support

Optimizing patient AR and RCM

Most providers have tools to send statements. Few have a strategy to actually resolve patient AR.

PatientFocus combines patient AR optimization and patient balance resolution to help providers recover overlooked revenue. Acting as an extension of the revenue cycle, our after-insurance adjudication expertise helps strengthen financial performance and ensure no opportunity is left behind.

And our results speak for themselves:

increase in patient pay revenue

0 %

faster collections compared to the industry standard

0 %

insurance discovery results exceeding our fees

0 %

Client success stories

Discover why practices choose to partner with PatientFocus for their patient bill solution.

“Working smarter not harder means partnering with best of breed vendors to bring their expertise to our process. PatientFocus’s medical billing services have allowed us to standardize our AR outreach across practices while modernizing the patient experience.”

Terrill Jordan, President and CEO
Regional Cancer Care Associates

“We needed an efficient, cost-effective means of collecting numerous small-balance bills. Using ‘their tools, our rules’, PatientFocus lets us increase revenue and minimize the day-to-day responsibilities associated with patient pay billing management. It has proven to be a great partnership.”

Jon Grimes, CEO
Optimal Radiology

“We partnered with PatientFocus because they understand the importance of the patient relationship. PatientFocus was certainly able to increase revenues and support our billing office, but the ability to treat our patients with the respect, fairness and empathy we require has been of utmost significance.”

Jinfer Cross, Leader, AR Management
e+CancerCare

Right-sized solutions for managing patient payment

Whether you need comprehensive patient pay services or just need a solution to fill in the gaps in your existing systems, PatientFocus has options tailored to your practice’s needs.

Full-service Online Suite

Revolutionize patient engagement and boost your bottom line with our all-in-one patient pay solution. Unlock faster revenue growth and better patient satisfaction.

Patient Statements & Digital Engagement

Simplify patient billing with our tech-forward approach to patient engagement. Offer online payment, branded statements, and other coordinated communications.

Dedicated, Domestic Call Center

Get dedicated, 24/7 support from our domestic Call Center option. Support your billing team with bilingual patient account representatives and tech-enabled calls.

Your patient AR optimization and resolution partner

With PatientFocus as your partner, you get a lot more than outreach.

We put patients first, meeting them where they are with payment methods and always-on support that empower fast, easy balance resolution.

Blending omnichannel solutions with compassionate live agent support, we create a solid patient AR optimization infrastructure that recovers revenue medical billing outsourcing companies leave behind.

Book a consultation to find the best patient management solution for your business.

Book a Consultation

Insights & Resources

A woman discusses her health concerns while getting blood pressure checked with a doctor in a clinical setting.

Case Study